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Legal · Website

Website Terms of Use

Effective date: 3 July 2026

These Terms of Use govern your use of the Arcadigm website at arcadigm.com.au (the "Website"), operated by Arcadigm Pty Ltd (ACN 699 686 112, ABN 39 699 686 112) ("Arcadigm", "we", "us"). By using the Website you agree to these terms.

These terms cover browsing the Website only. If you create a portal account or purchase a subscription, the Arcadigm Customer Terms of Service apply to those services and prevail over these terms to the extent of any inconsistency.

1. General information only

The Website content, including descriptions of potential savings, indicative paybacks, case studies and pricing, is general information about our Services. It is not advice for your specific circumstances, and it is not an offer capable of acceptance. Savings figures shown on the Website are modelled estimates or the results of other organisations' projects and are identified as such; your outcomes depend on your sites, contracts and behaviour.

Case studies shown on the Website that are attributed to a third-party organisation describe that organisation's projects for its own customers, reproduced with permission. They are not Arcadigm customer results.

2. Acceptable use

You must not:

  • use the Website unlawfully or to infringe anyone's rights
  • attempt to gain unauthorised access to the Website, portal, or related systems
  • scrape, harvest or bulk-download Website content or data, including by automated means, except for ordinary search engine indexing
  • introduce malicious code or interfere with the Website's operation
  • misrepresent your association with Arcadigm

3. Intellectual property

The Website and its content (text, graphics, logos, design, software) are owned by or licensed to Arcadigm and protected by intellectual property laws. You may view and print content for your own internal, non-commercial evaluation of our Services. You must not otherwise reproduce, modify, distribute or commercially exploit Website content without our written consent. "Arcadigm" and the Arcadigm logo are our trade marks.

4. Third-party links and content

The Website links to third-party websites (for example third-party case studies and the app.arcadigm.com.au portal sign-in). We do not control third-party sites and are not responsible for their content or practices.

5. Availability

We aim to keep the Website available and accurate but do not promise uninterrupted or error-free operation, and we may change or remove content at any time.

6. Liability

Nothing in these terms excludes, restricts or modifies any consumer guarantee, right or remedy under the Australian Consumer Law or other law that cannot lawfully be excluded. Subject to that, and to the maximum extent permitted by law:

  • the Website is provided "as is" for general information
  • we exclude liability for any indirect or consequential loss arising from use of, or inability to use, the Website
  • where our liability cannot be excluded but can be limited, it is limited to re-supplying the relevant information or services

7. Privacy

Our collection and handling of personal information through the Website is described in our Privacy Policy.

8. Changes and governing law

We may update these Terms of Use by posting a revised version on the Website; continued use after posting constitutes acceptance. These terms are governed by the laws of South Australia, and the courts of South Australia and the Commonwealth of Australia have non-exclusive jurisdiction.

9. Contact

Arcadigm Pty Ltd (ACN 699 686 112, ABN 39 699 686 112), 212 Grenfell Street, Adelaide SA 5000, hello@arcadigm.com.au.